WHAT WE IMPLEMENTED

Their challenges

De Neuville wanted to create an e-commerce platform coupled with an extranet for its 150 franchisees, facilitating optimized and automated orders, marketing operations, and dispute management.

Seenaps’ response

Seenaps implemented:

  • Co-creation and UX design workshops;
  • An extranet and e-commerce platform connected to the SAP ERP system for franchisees;
  • An integrated communication and marketing plan for franchisee autonomy;
  • Optimized and scheduled promotional orders;
  • Customer service and dispute management solutions.

Customers benefits

A better service for franchisees, optimized processes between franchisor and franchisees, and significant time savings. Enhanced network management with improved visibility.

Découvrez notre projet d'extranet de commandes de réassort produits développé par Seenaps pour notre client, De Neuville.