WHAT WE IMPLEMENTED

Their challenges

After repositioning the brand and relaunching development, the main challenge was to communicate effectively with the entire network — from investors to on-site teams.
Courtepaille needed a tool to streamline day-to-day processes and engage all employees in its restructuring phase.

Seenaps’ response

Modules utilized:

  • Develop your network;
  • Train and engage;
  • Communicate and share;
  • Animate and support;
  • Manage strategically;
  • + a custom-built module: ordering extranet.

Seenaps provided a solution enabling Courtepaille to:

  • Engage all head office departments and field teams;
  • Share all company news across the network;
  • Respond to interactions and requests from restaurants;
  • Gain daily visibility over restaurant performance;
  • Allow operational teams to place orders directly through the mobile or tablet app.

Client benefits

Seenaps helps bring all franchisees together, ensures smooth communication between headquarters and the field, and simplifies everyday operations for the teams.

“Seenaps is the cornerstone of our network management.“ (Marlène Velé – Operations Director, Courtepaille network)